Shipping policy

Shipping Policy

Effective Date: March 4, 2026

1. Order Processing

Orders are processed within 2–5 business days.

 

2. Shipping Times

Papua New Guinea: 3–10 business days

International: 7–21 business days

Times are estimates and may vary due to customs or courier delays.

 

3. Tracking

Tracking details will be provided via email once the order ships.

 

4. Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping addresses
• Paying any customs duties, import taxes, or fees

Silion Baso is not liable for delays caused by carriers, customs, or force majeure events.